Privacy Policy

2.1 Personal Information

We may collect the following personal data:

• Full name
• Contact details (email, phone number, address)
• Identity documents (Aadhaar, PAN, etc.)
• Payment and transaction details
• KYC and AML-related information

2.2 Non-Personal Information

We may collect technical and usage data such as:

• Device and browser type
• IP address
• Operating system
• Access times and referring URLs

We use your information to:

• Provide and manage our services
• Verify identity and comply with KYC/AML regulations
• Process payments and transactions
• Improve user experience and customer support
• Send service-related updates and promotional offers
• Detect and prevent fraud or unauthorized activity
• Fulfill legal and regulatory obligations

We process your data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

We do not sell or rent your personal data. However, we may share it with:

• Regulatory or Legal authorities (e.g., RBI, FIU-IND) upon lawful request
• Authorized service providers under strict confidentiality
• Bharat Connect and affiliated partners for service delivery

We implement robust security measures including:

• SSL encryption
• Secure servers and firewalls
• Access controls and authentication
• Regular audits and compliance checks

Despite our efforts, no system is completely secure. Users are advised to maintain strong passwords and safeguard their credentials.

We retain your data:

• As long as your account is active
• As required by law or regulatory obligations
• For internal analysis and fraud prevention

Data no longer required is securely deleted or anonymized.

We use cookies to:

• Enhance user experience
• Analyze traffic and usage patterns
• Remember user preferences

You can manage cookie settings through your browser.

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

If your data is transferred outside India, we ensure it is protected through appropriate safeguards such as contractual clauses or equivalent legal mechanisms.

You have the right to:

• Access and update your personal data
• Request deletion or restriction of processing

To exercise these rights, contact us at wecare@abhieo.in.

In the event of a data breach, we will notify affected users and relevant authorities as required by law, and take immediate remedial action.

We may update this policy periodically. Changes will be posted on our Platform with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.